Ristorante Giglio

Just had pizzas, and those were good. However... we&#39;d booked a table, but had to wait for 10 mins to be seated. It was cold - my wife had to put her coat back on. It wasn&#39;t warm outside, so you&#39;d have thought they&#39;d have turned on the heater over the (open) door, but they hadn&#39;t. There was quite a long wait before our orders were taken, then a another long wait before our food arrived. Our young waitress was apologetic - she was good, but the other 2 older more senior staff didn&#39;t seem that bothered. If I was the waitress I&#39;d be looking for a job elsewhere.We can&#39;t recommend it based on today&#39;s experience.

We were welcomed so nicely and felt like we had a personal server checking on us so frequently.  Bread they brought out at the beginning of the meal was so delicious.  My pistachio pasta dish was delicious, I wish it was bigger portion because I almost licked my plate.  The owner treated us to a shot of lemoncello as we were paying the bill.  House wine was actually pretty good and very affordable.

We had a great experience as a group with kids. Very friendly and welcoming staff, impecable food

Waiter was not engaged at all. Did not make us feel comfortable. Food was average.

Charming family restaurant with traditional well flavoured meals. Excellent choice of wines and knowledge of wine by staff. Very good value for money

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Best Western Grand Hotel Guinigi

San Luca Palace

Exe Toscana

Albergo Celide

Piazza dell'Anfiteatro

Piazza Napoleone

Cathedral of Lucca

Le mura di Lucca

Very nice experience, food was great, service quick!  special thanks to the waiter who took time to speak in Italian to let us practice , I am from the catering business and I really appreciate the professionalism of the staff .

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